Refund policy

We strive to deliver premium quality products and customer satisfaction. However, if something isn’t right, here’s how we handle returns:

  • You have 5 days from the original delivery date (as confirmed by USPS tracking) to submit a return or refund request.

  • All return/refund requests must be submitted to Orders.saviorworldwide@gmail.com with your order number and reason for return.

  • Once approved, a prepaid return label will be sent via email. You must ship the return within 3 days of receiving the label.

    • Extended return windows may be granted upon request only if pre-approved by our team in writing.

  • All items must be unworn, unwashed, and in original condition with tags and packaging intact.

  • We do not accept returns or exchanges for worn, used, or damaged items.

  • If the 5-day return window has passed, we can only issue store credit equal to the item value (excluding shipping) — no refunds will be granted beyond that timeframe.

    • ALL shoes are FINAL sale and are not eligible for return or exchange unless advised otherwise by Savior Worldwide team 
    • Final Sale items are not eligible for return, exchange, or refund.

    • No Cancellations for Purchases or Raffles. All Sales are Final